PAYMENT AND FEES
Q. What forms of payment do you accept?
A. We accept most major credit cards, including Discover, MasterCard, and Visa, and all are processed by PayPal. All payments must be in U.S. funds. Prices may vary based on location and availability.
. Will I have to pay sales tax on my order?
A. Some states require that we collect sales tax, generally on the full amount of the order including delivery.
Q. Can I have a gift shipped to a P. O. Box?
A. In order to ensure the quality of your gift, we are unable to ship to a P. O. Box. Our gifts are shipped via UPS or FedEx.
Q. When can I expect delivery of my order?
A. All products are delivered by the end of the day on the requested delivery date. If you have requested a specific delivery time, we have notified you via email regarding our inability to 'guarantee' your delivery time. We will do our best to meet your request.
** Please ensure that we have all your correct contact information.
Please note: Shipping delays due to severe weather conditions (i.e. hurricanes,tornadoes, sever snow or rain storms,flooding, etc.). These situations are considered to be out of our control and are not eligible for refunds of shipping charges.
NEXT DAY SHIPPING: ALL ORDERS MUST BE RECEIVED BY 12 Noon EST.
ORDERING
Q. How do I know that my order was received and will be delivered?
A. Once your order has been validated you will receive an e-mail with the tracking number.
Q. Why do you need a recipients phone number?
A. FedEx and UPS must have the receipients phone number in order to qualify for our guaranteed delivery service..We will not contact your gift recipient by phone unless we are having trouble with delivery.
Q. Can I send a personalized message with my gift? A. Absolutely! Remember to include your message in the space provided on our order form. Your basket will then include the personalized gift card message.
Q. Do you ship chocolate in the summer?
A. Many of the chocolate products in our gifts are unavailable during May through September.
Q. How long will the gourmet food in my gift basket stay fresh?
A. Items are best consumed within 5-7 months.
*****UPS IS OUR MAIN DELIVERY CHOICE. If you require your basket shipped by another carrier, please phone us and we will do our best to accomodate you!
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